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Welcome to the tacchettee.it website (the “Site”), the Tacchettee online shop.

The products on sale on www.tacchettee.it sold and invoiced by Soap Srls Unipersonale, with headquarters in Via Liguria, 3A – 56025 Pontedera (PI), VAT number 02308530506.

For any information regarding orders, shipments and, more generally, purchases, you can contact customer care at the following addresses: info@tacchettee.it


Acceptance of the general conditions of sale and conclusion of the contract:

The contract stipulated between Tacchettee.it and the Customer (i.e. the individual, natural person, who makes the purchase on the Site, not referable to his commercial, entrepreneurial or professional activity) must be considered concluded with the acceptance, even if only partial, of the order from Tacchettee.it. In the event of non-acceptance of the order, Tacchettee.it will in any case promptly notify the Customer.

By placing an order in the various ways provided, according to the order form on the Site (hereinafter the "Order"), the Customer declares to have read all the information provided to him during the purchase procedure and to fully accept these general conditions (hereinafter the “Conditions”).

These Conditions may be printed or saved on a durable medium, in compliance with the provisions of the art. 12 of Legislative Decree 70/2003 and art. 51 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.


The products offered for sale by Tacchettee are only those present on the Tacchettee.it website at the time the Order is placed, as described in the relevant information sheets.

In any case, it is understood that the images accompanying the description of a product are for informational purposes only and may not be perfectly representative of its characteristics but may differ, for example. by color and size (also based on the browser and monitor used to access the Site and view the images).

To place an Order, the Customer must complete the relevant form on the Site in its entirety and send it after having carefully read the Conditions, as well as the characteristics of the product and/or products he intends to purchase. The Customer must also request Tacchettee.it, where desired, to issue a tax invoice relating to the purchase, pursuant to art. 22 Presidential Decree no. 633/1972.

The correct receipt of the Order is confirmed by Tacchettee.it through a response via e-mail, sent to the e-mail address communicated by the Customer. This confirmation message will summarize the purchase conditions, as required by applicable law, as well as the data entered in the Order by the Customer, so that the Customer can verify the same and possibly communicate the necessary corrections of incorrect data without delay.


The following payment methods are available:

  • PayPal
    For payment, the customer can use the Paypal circuit according to its specific methods.
  • Credit card
    In cases of purchase of goods with credit card payment method, the transaction can take place through the secure payment system Paypal, Stripe or other secure server chosen by Tacchettee.it. In no case and in no phase of the payment will Tacchettee.it be able to know the information relating to the Customer's credit card, transmitted via a protected connection directly to the website of the banking institution that manages the transaction. No computer archive of Tacchettee.it will retain such data and therefore in no case can Tacchettee.it be held responsible for any fraudulent or improper use of credit cards by third parties at the time of payment.

  • Klarna
    Klarna is the innovative payment method that allows you to purchase in 3 convenient interest-free instalments.

  • Satispay
    Select Satispay as your payment method at checkout and confirm the payment directly from your app.
  • Cash on delivery (+€4.50)
    Cash on delivery includes an additional fee of €4.50 which you will have to pay at the time of delivery. This fee will automatically be added to your order total. If you have any doubts or questions, don't hesitate to contact us!


The prices indicated on the site are to be considered inclusive of taxes and VAT. Any shipping costs or payment costs are in any case communicated in advance to the Customer through the site or these Conditions.


The purchased products will be delivered to the address indicated by the Customer in the Order within 10 working days from the date of registration of the Order by Tacchettee.it, at the cost specifically indicated on the Site before sending the Order. Tacchettee.it reserves the right to accept or not accept deliveries requested outside Italian or European borders. In any case, for deliveries to be carried out outside Italian borders, shipping costs and delivery times may vary.

With regards to deliveries requested in countries not belonging to the European Union, any import customs costs will be borne by the recipient. The Customer is therefore invited to contact the customs authorities of their country in advance to verify the costs and any import limits.

The delivery times indicated by Tacchettee.it must be considered purely indicative and a delay compared to them, or any delivery made with subsequent split shipments does not entitle the Customer to refuse the delivery itself and to request compensation or compensation.

Upon delivery of the products, the Customer is required to check:

  • that the number of packages delivered corresponds to what is indicated in the transport document.
  • that the packaging is intact, not damaged, wet or otherwise altered, including the closing materials.

Any damage to the packaging and/or to the product or the mismatch in the number of packages or indications must be immediately detected by placing a specific indication on the delivery document of the product to be returned to the courier.

Any problems relating to the physical integrity, correspondence or completeness of the products received must be reported within 10 days of delivery, according to the methods set out in this document.


Pursuant to art. 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without the need to provide reasons and without any penalty, within 100 (one hundred) working days from the date of receipt of the products.

To exercise the right of withdrawal referred to in the previous article 5.1, the Customer must send a communication to this effect to Tacchettee.it, within the terms indicated, using the appropriate form on the Site.

In case of withdrawal, the Customer must return the products to our warehouses within 100 (one hundred) days of the withdrawal itself, by contacting Tacchettee.it through the appropriate Returns Portal on the site

The goods must be returned intact, complete with all their parts and in the original packaging (envelopes and packages), kept and possibly used for the time strictly necessary to establish and verify their nature, characteristics and size, according to normal diligence, without are signs of wear or dirt, in compliance with the following conditions:

  • the right of withdrawal may apply to the product purchased in its entirety; in fact, it is not possible to exercise withdrawal only on part of the purchased product (e.g. accessories, complements, etc.);
  • for withdrawal to be possible, the product must be intact and returned in the original packaging, complete in all its parts (including packaging and any documentation and accessories;
  • the shipment, until receipt is certified in the warehouse indicated by Tacchettee.it, is under the complete responsibility of the customer;
  • in the event of damage to the goods during transport, Tacchettee.it will notify the Customer, to allow him to promptly file a complaint against the courier he has chosen and obtain the relevant reimbursement; the product will then be made available to the Customer, simultaneously canceling the withdrawal request;
  • Tacchettee.it will not be liable in any way for damage, theft or loss occurring during or in any case in connection with the return shipment.

Tacchettee.it will refund the Customer the entire amount already paid net of shipping costs pursuant to art. 56, paragraph 2, of Legislative Decree 21/14, within 14 (fourteen) days of withdrawal, through a cancellation procedure of the debited amount, using the same payment method used by the Customer for the initial transaction, unless otherwise agreed and at net of shipping costs for sending the package whether they were borne by the customer or the seller.

Tacchettee.it may suspend the refund until receipt of the returned product or until the Customer demonstrates that he has correctly sent the product back, whichever is earlier.

In any case, the Customer will lose the right of withdrawal in cases where Tacchettee.it ascertains that:

  • the returned product and/or its accessories, and/or its packaging are not intact;
  • the product is missing its external packaging and/or the original internal packaging;
  • the product is missing integral elements and/or accessories.

In the event of forfeiture of the right of withdrawal, Tacchettee.it will return the purchased product to the sender, charging the shipping costs and, if already refunded, the price of the product.



All products sold by Tacchettee.it are covered by a 24 (twenty-four) month warranty for defects of conformity, pursuant to Title III of the Legislative Decree. 206/2005. To benefit from warranty assistance, the Customer must keep the invoice, or the payment receipt, together with the transport document.

In the event that, for any reason, Tacchettee.it is unable to return a product under warranty to the Customer (restored or replaced), or if the repair or replacement is excessively expensive, also due to the value of the product, Tacchettee.it may proceed with the appropriate reduction of the price paid, or rather with the refund of the entire amount paid with termination of the contract.

In cases where the application of the guarantees requires the return of the product, the same must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment).


Any complaints or requests for information can be addressed to Tacchettee.it at the following addresses: info@tacchettee.it


The personal data collected when placing the Order will be processed by Tacchettee.it for the sole purpose of satisfying the express requests of the Customer, in compliance with EU 2016/679 and the privacy information on the site. Any further processing will be carried out only with the express consent of the Customer.


The sales contract referred to in these Conditions and its execution is governed by Italian law, with the non-application of conflict rules and the United Nations Convention for the International Sale of Goods. The Court of the municipality of residence of the Customer will be competent to resolve the related disputes.


The contract replaces all previous contracts, agreements and understandings between the parties and constitutes the entire agreement between the parties regarding the subject matter of the contract, together with the order, the general conditions relating to the use of the site and the conditions relating to the registration service. Any variation or modification of the contract must be accepted in writing by both parties.


All communications between the parties must be made in writing and sent to the other party's address indicated in the contract and in the order. Communications sent to the other party's email address, indicated on the site and in the order, are also considered to be sent in writing.

Communications relating to the validity or existence of this agreement must be exclusively delivered by hand or sent by registered letter with acknowledgment of receipt.



We use cookies and other technologies to ensure you have the best possible experience while browsing. Therefore, during your interaction with the site we will place cookies on your device to store some information, including your preferences, the type of device you use, ensuring more efficient functioning of the site. You can always change your browser settings to refuse cookies. Some cookies are automatically deleted at the end of the browsing session (so-called session cookies), while others remain stored in the terminals (persistent cookies).

In compliance with Provision no. 229 http://www.garanteprivacy.it/web/guest/home/docweb/- /docweb-display/docweb/3118884 issued by the Guarantor for the Protection of Personal Data on 8 May 2014, www.tacchettee.it provides the following information on cookies, their functions and how to disable them.


Cookies are small text files that the sites visited by the user send and record on their personal computer or any other device, including mobile ones, to then be re-transmitted to the same sites on the next visit.
Cookies are used for various purposes: for example, to remember the user's actions and preferences (such as, for example, login data, the chosen language, font size, other display settings, etc.) so that they do not have to be indicated again when the user returns to visit said site or navigate from one page to another of it; that is, to perform computer authentication, monitor sessions and store information regarding the activities of users who access a site and may also contain a unique identification code that allows tracking of the user's navigation within the site itself for statistical purposes or advertising.
Cookies can be sent from www.tacchettee.it, or even from different sites (so-called third-party cookies).
Some operations could not be carried out without the use of cookies, which in certain cases are therefore technically necessary for the functioning of the site.

There are various types of cookies, depending on their characteristics and functions:

  • technical cookies, which are used for the sole purpose of transmitting a communication over an electronic communications network, or to the extent strictly necessary to provide a service explicitly requested by the user. In other words, these are cookies that are essential for the functioning of www.tacchettee.it or necessary to carry out activities requested by you. This type of cookie is present on our site;
  • navigation or session cookies, used to allow you to log in to the reserved area of ​​ww.tacchettee.it or to make a purchase on the site. This type of cookie is present on our site;
  • analytics cookies, used to collect information, in aggregate form, on the number of users of www.tacchettee.it and the pages viewed (for example Google AdWords, Google Analytics and Mailchimp. Please refer to the relevant policies which may change periodically and which are therefore recommends consulting over time, where more detailed information is available: http://www.google.com/policies/technologies/ads/;https://developers.google.com/analytics/devguides/collection/analyticsjs/ cookie-usage;http://mailchimp.com/legal/privacy/).This type of cookie is present on our site;
  • third-party cookies, used by partners of www.tacchettee.it, in order to present you with advertising banners of www.tacchettee.it when you are on other sites, showing you the latest products you have looked at on www.tacchettee.it. While you browse www.tacchettee.it, these cookies are also used to show you products that may interest you or similar to those you have looked at previously, based on your browsing history. The use of these cookies does not imply the processing of personal data, but can allow connection to your computer or other devices and trace the saved data: these cookies connect to the browser installed on your computer or other devices used while browsing ;
  • profiling cookies, aimed at creating profiles relating to the user and used to send advertising messages in line with the preferences expressed by the user while browsing the internet. Our site contains third-party analytics cookies that access user data exclusively at an aggregate level. Below are the links to the privacy policies and related consent forms of these third parties, which may change periodically and which we therefore recommend consulting over time, where more detailed information is available: http://www.google.com/ intl/en/policies/technologies/ads/http://www.google.com/intl/en/policies/privacy/http://www.google.com/intl/it/policies/technologies/ads/http: //www.google.com/intl/it/policies/privacy/http://legal.yandex.com/privacy/https://www.adroll.com/about/privacyhttp://www.criteo.com/ privacy/https://twitter.com/privacy?lang=ithttps://support.twitter.com/articles/20170514-twitters- use-of- cookies-and-similar-technologies#https://www.youtube. com/static?template=privacy_guidelineshttps://www.linkedin.com/legal/privacy-policy;https://www.linkedin.com/legal/cookie_policyhttps://www.facebook.com/help/cookies/?ref =sitefooter

All the types of cookies mentioned above can remain on your computer or mobile device used for different periods of time, depending on the function they perform. The following table lists all the cookies present on the site, highlighting their specific characteristics, so that you can consciously decide whether to give consent to their use and which cookies to block or delete.
Cookies stored on your computer or mobile device cannot be used to retrieve any data from your hard disk, transmit computer viruses, identify and use your e-mail address, nor for purposes other than those described above.


You can set and manage your preferences relating to cookies at any time, selecting which cookies to authorise, block or delete, in whole or in part, directly through the site or through your browser settings (i.e. the navigation program you use ).

You can choose to accept or refuse to receive the path to follow to manage cookies on our site for marketing/profiling purposes. If you choose to refuse this type of cookie, technical, analytics, navigation or session and functionality cookies will not be blocked. We remind you that the cookie preferences on the site will not be active on other websites you may visit.

Through browser settings.

How can I block cookies?

You can block cookies simply by activating the setting on your browser that allows you to refuse the placing of cookies. If you use your browser settings to disable, refuse or block cookies (including essential cookies), parts of our website will not function fully. In some cases, our website may not even be accessible. We also inform you that if third parties use cookies, we have no control over their use.

Thank you for reading this information which we have tried to make simple, clear and transparent. In any case, we always try to improve: if you have any suggestions, write to us at info@tacchettee.it

This information may change in the future: any changes will be communicated to you via e-mail, so that you can have full control of your data.