All products sold by Tacchettee.it are covered by a 24 (twenty-four) month guarantee for lack of conformity, pursuant to Title III of Legislative Decree no. 206/2005. To use the warranty, the Customer must keep the invoice, or the payment receipt, together with the transport document.
In the event that, for any reason, Tacchettee.it is unable to return a product under warranty (restored or replaced) to the Customer, or if the repair or replacement is, also due to the value of the product, excessively burdensome, Tacchettee.it will be able to proceed with the appropriate reduction of the price paid, i.e. the refund of the entire amount paid with termination of the contract.
In cases where the application of the guarantees provides for the return of the product, the same must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment).
COMPLAINTS AND REQUEST FOR INFORMATION
Any complaint or request for information can be addressed to Tacchettee.it at the following addresses: firstname.lastname@example.org
The sales contract referred to in these Conditions and its execution is governed by Italian law, with the non-application of the conflict rules and the United Nations Convention for the International Sale of Goods. The Court of the Customer's municipality of residence will be competent for the solution of the relative disputes.
The contract replaces all previous contracts, agreements and understandings between the parties and constitutes the entire agreement between the parties regarding the subject of the contract, together with the order, the general conditions relating to the use of the site and the conditions relating to the registration service. Any variation or modification of the contract must be accepted in writing by both parties.
All communications between the parties must be made in writing and sent to the address of the other party indicated in the contract and in the order. Communications sent to the other party's e-mail address, indicated on the site and in the order, are also intended to be sent in writing.
Communications relating to the validity or existence of this agreement must be exclusively delivered by hand or sent by registered letter with acknowledgment of receipt.