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Refund Policy

Tacchettee.it will refund the Customer the full amount already paid, net of any additional shipping costs pursuant to art. 56, paragraph 2, of Legislative Decree 21/14, within 14 (fourteen) days of withdrawal, by means of a reversal of the amount charged, using the same payment method used by the Customer for the initial transaction, unless otherwise agreed.
In any case, the Customer will not incur any costs as a consequence of this reimbursement, except for the return costs of € 6.00 for shipments to Italy, for shipments outside Italy the shipping cost is to be considered applicable. Tacchettee.it may suspend the refund until the returned product is received or until the Customer proves that he has correctly returned the product, whichever is earlier.

In any case, the Customer will lose the right of withdrawal in cases where Tacchettee.it ascertains that:

  • The returned product and / or its accessories, and / or its packaging are not intact;
  • The product is missing its external packaging and / or its original internal packaging;
  • The product is missing its integral elements and / or accessories.

In case of forfeiture of the right of withdrawal, Tacchettee.it will return the purchased product to the sender, charging the shipping costs to the sender and, if already reimbursed, the price of the product.

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